Lisa Potts – Gastric Sleeve Surgery January 2019

After much research and consideration and shorting to a final choice of 3 different countries/surgeons, I decided to have my gastric sleeve surgery through Ivy Health, (SurGal Clinic, Brno,. Laura, Director of Ivy Health was so informative & helpful, and I got a real feeling for her dedication and honesty. She answered all my queries without a problem, provided me with other information that I’d not even considered and provided me with detailed information on full and final costs of the procedure (exc. flights as we book our own locations dependant). With that I was left to make my decision without any pressure what so ever.

The whole experience was exactly as Laura had described and guided me through. I was met at the airport by the clinics driver and travelled the two hour journey in luxurious Range Rover. I had researched the clinic SurGal many times, so on arrival it was almost reassuring that the building and interior was familiar to me. I was in a single room, which had everything I needed and extras which meant I could travel light i.e. Bathrobe, slippers, towels, toiletries. Laura had telephoned and messaged me numerous of times thoroughly each step to ensure plans were going as arranged and expected and to check I was ok. It was more important than I’d imagined, especially with choosing to go alone.

The next day was again exactly as Laura described. Woken early for all my pre surgery tests, which I must say were extremely thorough. Once complete and the surgeon had been provided with the results, he came to my room to meet me and talk me through the surgery and recovery process, plus invited me to ask any questions I had. He was confident and personal and I felt as confident in his ability as I would any uk surgeon. Laura, again checked in with me to ensure I was happy and ready for the surgery.

My surgery went exceptionally well, no problems and I came around without any issues or concerns. However, around 12 hours later, I experienced an extreme adverse reaction to one of then painkillers, which was sorted promptly and I was back to normal within 24 hours. However, during that time, is where Laura’s support and dedication was absolutely invaluable to my family and myself. I was too poorly to keep my husband informed, but Laura ensured she was kept fully updated by the surgeon and relayed my updates and progress to my husband during the whole time. We both can’t thank her enough for that, she’s no idea what a difference that made, especially to my husband.

Return journey home, consisted of the private luxury transfer again back to airport all went perfectly without any issues.

Today I’m 11 days post surgery and I’m so happy with my decision to go ahead with my WLS, and even more happy I chose to go through Ivy Health. Laura was with me every step of the way, continues to be even now I’m home and will be for my future aftercare.

Should I decide in the future to have future cosmetic surgery as as result of my weight loss, I wouldn’t hesitate to go back to Ivy Health to make the arrangements.

Thank you so much Laura, here’s to my new lifestyle and the impending new ‘skinny me’

Lisa – North Wales